Privacy Policy

1. Introduction

The Panorama Group is committed to protecting the privacy of its users and ensuring the security of the personal data entrusted to us. This Privacy Policy outlines the practices regarding the collection, use, sharing, and protection of data in connection with the use of this website.

2. Collected Data

The Panorama Group only collects personal data that is voluntarily provided by users through the completion of our contact form or when they make table reservations via the TheFork platform. The collected data may include, among others, the name, email address, phone number, and other information relevant to processing reservations or responding to contact requests.

3. Purpose of Data Collection

The personal data collected will be used for the purpose of:

  • Personalising marketing campaigns and communications, ensuring that they are relevant to users' interests.

  • Improving the services offered by the Panorama Group, adjusting our offers based on customer preferences.

  • Customising the content presented on the website, in order to provide a browsing experience more aligned with the needs and interests of users.

4. Data Sharing

The personal data collected may be shared exclusively with companies belonging to the Panorama Group, strictly adhering to the purposes mentioned above. The Panorama Group does not share, sell, or rent users' personal data to third parties outside the group, unless expressly authorised by the user or required by law.

5. Data Protection

The Panorama Group implements appropriate technical and organisational measures to ensure the security of the personal data collected, protecting it against unauthorised access, loss, destruction, or alteration. These measures include:

  • Data Encryption: Sensitive data is encrypted during transmission to prevent unauthorised access.

  • Restricted Access: Only duly authorised employees who require access to the data to perform their duties will have access to users' personal information.

  • Regular Audits: The Panorama Group conducts regular audits of its security practices to ensure that data protection standards are maintained and updated as necessary.

6. User Rights

Under applicable law, users have the right to:

  • Access Your Data: Request a copy of the personal data that the Panorama Group holds about you.

  • Rectify Your Data: Request the correction or updating of personal data that is incorrect or outdated.

  • Request Deletion: Request the deletion of your personal data, except in cases where retention is necessary for compliance with legal obligations.

  • Object to Processing: Object to the processing of your personal data for certain purposes, such as direct marketing.

  • Withdraw Consent: Withdraw previously given consent for the processing of your personal data, without compromising the lawfulness of processing carried out based on the consent previously given.

To exercise any of these rights, the user may contact the Panorama Group through the contact details provided on this website. We strive to respond to all requests within a reasonable timeframe and in accordance with applicable legal provisions.

7. Changes to the Privacy Policy

The Panorama Group reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this website, and continued use of the site after such changes will constitute the user's acceptance of the new terms.